Muskoka Delivery Service Terms and Conditions

     
 1. ALL FREIGHT WILL BE SUBJECT TO CUBING AT 10 POUNDS PER FOOT.

  2. ALL FREIGHT REQUIRING HEAT WILL BE RATED AT 10% OF THE TOTAL FREIGHT CHARGES ($10.00 MINIMUM WILL APPLY)

 3. CARRIER'S LIABILITY IS BASED ON A MAXIMUM OF $2.00 PER POUND. VALUES DECLARED IN EXCESS OF $2.00 PER POUND WILL BE ACCEPTED ONLY IF MDS RECEIVES PRIOR WRITTEN NOTICE. NO VALUES TO EXCEED $1,000.00. THIS APPLIES TO LOST OR DAMAGED FREIGHT.

 4. DAMAGES OR SHORTAGES MUST BE NOTED ON THE WAYBILL AT TIME OF DELIVERY OR NO CLAIM WILL BE ACCEPTED. THE STATEMENT OF CLAIM MUST BE FILED WITHIN NINE MONTHS FROM DATE OF SHIPMENT FOR COMPLETE SHORTAGES AND SIXTY DAYS FOR PARTIAL SHORTAGES OR DAMAGES. A COPY OF THE FREIGHT BILL MUST A COMPANY ANY CLAIM.

 5. RATES ARE SUBJECT TO FUEL CHARGES DEEMED APPLICABLE.

 6. COD SHIPMENT SHALL CARRY A SURCHARGE TO BE AGREED UPON BY THE CARRIER AND CUSTOMER. THESE SHIPMENTS MUST SAY CLEARLY ON THE WAYBILL “DRIVER COLLECT CASH” AS WELL AS THE AMOUNT. (SEE PAGE 2 FOR COD TERMS & CONDITIONS)

  7. TAILGATE SERVICE IS AVAILABLE AT $25.00 TO ALL TOWNS WHERE MDS HAS A TERMINAL LOCATED. BEYOND TAILGATE SURCHARGES MAY APPLY TO CERTAIN OTHER POINTS. CALL MDS FOR RATES.

 8. REDELIVERY CHARGES ARE CHARGED AT HALF THE ORIGINAL DELIVERY RATE.

 9. PRIVATE RESIDENCE CHARGES ARE APPLIED ONLY IF THE SHIPMENT REQUIRES SPECIAL HANDLING.

10. STORAGE IS NOT AVAILABLE AT MOST OF OUR WAREHOUSE. IF WE ARE REQUIRED TO STORE FREIGHT THE RATE WILL BE DECIDED BETWEEN MDS AND OUR CUSTOMER PRIOR TO THE STORAGE ARRANGEMENTS BEING MADE.

11.
WAITING TIME WILL BE CHARGED IN ACCORDANCE WITH THE SIZE OF THE VEHICLE THAT IS MAKING THE DELIVERY. HALF AN HOUR DELIVERY TIME IS REASONABLEE FOR A LTL SHIPMENT ANYTHING MORE THAN THAT IS CHARGEABLE. MDS CHARGES $35.00 PER HOUR WAITING TIME FOR A STRAIT TRUCK. HAND BOMBING SKIDED FREIGHT AT THE DELIVERY WOULD BE CHARGED AT THE SAME RATE AS WAITING TIME.


Muskoka Delivery Services Policy on Collect Shipments

Muskoka Delivery Service will deliver the freight our customers give us on their waybills, so all collect shipments must be clearly marked on the bill as collect and rated to the final destination.
At time of delivery Muskoka Delivery Service will collect the amount stated on the waybill and forward the full amount to the customer with the POD.
We will then bill the customer for Muskoka Delivery Service’s portion of the delivery.
If for some reason the customer can not rate the bill before they turn the freight over to Muskoka Delivery Service, the customer must make sure that it is clearly marked on the waybill as unrated. If the freight is only rated to Toronto, then that must be stated on the waybill.
We will contact customer service or the rating department before we deliver the freight to get a copy of an updated waybill with the through rate on it faxed to us and we will deliver on that paperwork


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Copyright Muskoka Delivery Services 2005

Latest update December, 2015